Open Intake Form
/ Coordinated Intake

Direct Intake and Regional Logistics

Dedicated intake lines for social service professionals submitting tenancy referrals, community members offering essential furnishings, and distribution volunteers.

Direct Routing

Submit an Intake Request

Inquiries receive a confirmed response from a regional coordinator within one business day. Caseworker submissions should verify tenant occupancy dates.

Distribution Centers

Regional Receiving Docks

All drop-offs require prior coordinator confirmation. Dock teams receive pre-screened furniture, clean mattress sets, and weather-rated winter wear.

Eastern Hub
Prairies Hub
Pacific Hub

Toronto Receiving Dock

Calgary Operations Depot

Vancouver Staging Floor

Serving Greater Toronto and Hamilton tenancies. Open Tuesday through Saturday for confirmed furniture drops and winter warmth packing kits.

Coordinating southern Alberta family placements and cold-weather gear dispatch. Dock intake operates Monday through Friday mornings.

Staging complete domestic kits for Lower Mainland independent living transitions. Receiving appointments run Wednesday to Sunday.